*Pre-Order Ticket Information:

Train tickets and boarding passes are typically confirmed about 2 months before departure. For travel dates beyond this timeframe, tickets are issued as Pre-Order Tickets.

How does it work?

• If you purchase a Pre-Order Ticket, your boarding pass will be sent to you about 2 months before departure.
• Once you receive your boarding pass, you can use it to board the train without additional confirmation.

Important Notes:

• Your ticket remains in pre-order status until it is officially confirmed and issued.
• If your ticket cannot be confirmed, you will be notified in advance and eligible for a refund or alternative arrangements.
• Depending on availability, you may be eligible for a free upgrade to a VIP cabin at no extra cost.

We will notify you via email as soon as your boarding pass is available.